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Reply Message

A reply is a response to an existing message, creating a thread under the original message. This allows for more detailed conversations within the same context.

Permission Set​

To reply to a message, users must have permission to add message.

Reply Message​

  1. Hover over the message you would like to reply to.
  2. A Reply button will appear at the top of message.
  3. Click on the Reply button to open a text input box for the reply.
  4. Type your reply in the input box.
  5. Click on the Save button to add your reply.
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The reply will appear below the original message, creating a thread for easy tracking of conversations.

Other References​

To access Discussion View, refer Discussion View

To add a message, refer Add Message

To edit a message, refer Edit Message